What you end up with
A complete, compliant practice website that your own staff can edit.
A page and draft wording for each thing the NHS and CQC expect a practice website to cover, written in plain English at a reading age of 9 to 11:
- Appointments, prescriptions, test results, fit notes, registration, vaccinations, clinics, self-referral, proxy access
- Complaints, privacy notice, accessibility statement, named GP, GP earnings, freedom of information, practice policies
- The "You and your general practice" patient charter, a contractual requirement since 1 October 2025
If you already have a website, the admin panel can read it and bring your details across, so you are checking rather than retyping.
Plus the parts that keep it current without anyone writing anything: national NHS news pulled from NHS England hourly, notices that expire on a date you set, and closures that drop off the page once they have passed.
It is designed to NHS England's guidance on GP websites, which is based on user testing with over 160 patients. Six menu items, no sub menus, no PDFs, no pop-ups, and none of the words patients told them they did not understand.
You still have to review the wording so it matches your own services, and your practice remains legally and contractually responsible for what it publishes. What this saves you is the writing, not the checking.